Most websites created or maintained by people who are new to online business are missing one important piece of the marketing puzzle. Namely, follow-up!

Of course there are other reasons websites don’t maintain mailing lists, but usually it is a result of an entrepreneur without any marketing experience. Other reasons exist though (and I’m a perpetrator in this regard), even though I’ve been selling, promoting and marketing online for the last 10 years – you’ll still find many of my websites lack a subscription box.

My reasons won’t be yours I assure you! Generally the sites I don’t actively market to via email are sites I’ve created for testing purposes – testing website traffic techniques which I report on, on even more websites. This is truly a case of ‘do what I say, not what I do’.

In the rest of this post we’ll talk about how and why to maintain a mailing list, and the variety of ways you can use an autoresponder account.

Here are a few reasons off the top of my head:

• increases your website’s value should you choose to sell it,
• assists you to make money on demand as you can continue to draw people back to your site with every email you write,
• allows you to ‘automate’ your marketing.

Just mentioning automation of marketing gets me excited about online business.

Why?

Well, once you have a fully automated system of a website in place that turns visitors into income, there’s little for an online business owner to do other than to keep the new traffic flowing or starting all over again with a second website, a second income stream, a second business. (Sounds good right?)

Automation is the key to any successful online business – a business that doesn’t tie the entrepreneur to his/her computer.

Granted some internet marketers have given automation a nasty connotation. The marketers who teach you to scrape other people’s website content and post spam messages to other people’s blogs.

No, not this kind of automation. This type of automated marketing I’m talking about it discontinuing any repetitive action that can be handled by a service or script. And believe me when I tell you, any online business has areas that would benefit from a little automation. The key is to have the right software or service to manage the task.

When I first started my business online I tried a number of products and signed up for a number of services that assisted in automating my business. One shined above all others.

Then, in 2005, I repeated the tests and trials – in a wide variety of price ranges. I had expected different results – after all, so much had changed online in five years – yet I stuck with the same service I’d chosen back in 1999!

There are reasons – which very few people talk about – why one service/software soars above all others tested. Affordability, versatility, deliverability, flexibility – customer support, continuallly upgrading servers and features, continously working in the field to ensure best results for their customers – and on and on. Wait, another big reason – free customer support, fast response.

If you’re lost now and wondering why you’d want to automate your mailing list…

Consider also that you don’t have to stop at a mailing list. Let’s think of some creative uses for automated marketing through auto-responder services.

Your website visitor signs up. Your autoresponder files the email address in your account then:

a) displays a thank you page on your website that could show a special offer for new subscribers. (income)
b) sends out a message to your new subscriber with a special offer… (income)

Also used for:

c) an immediate customer support response. It may take you a day or two to reply personally to a customer, but they will instantly feel as though someone is working on their request for service.
d) frequently asked questions sent to the customer via email.
e) free reports with affiliate links inside.
f) product lists and descriptions, or price lists

Use your own creativity to uncover and implement similar uses and you’ll begin to see your sales increase.

Owning a mailing list is, without a doubt, the most vital and necessary tool for your business.

Dare to be different. Don’t just put a small text link or graphic on your site that reads “subscribe to my mailing list”. That will get you some subscribers, but not nearly as many as you could get with an autoresponder pop up script or exit script.

Be creative to find ways to get potential customers to sign up to your mailing list. Offer a free report, a discount on future offers – as long as it is something of definite value they will subscribe.

Here are some of the ‘enticers’ I’ve used on other websites:

• discount coupons,

• free email course,
• contest entry,
• “Members Only” access to a special area of my website.

Check out my recommended “tried, tested and true” automated marketing, autoresponder service free for 30 days. Get the script for your website and start making money with an email list right away.

Read more about effective mailing list management and email marketing techniques from Smartzville Marketing.

Find similar: Ask Laura

You’ll find an introduction to the concept there, screenshots of some of the pages, a table of contents and some preliminary information to get you started with these techniques.

One of the easiest ways to make money online. Links to the full course, which include bonus videos on how to set up your own website, examples of other online entrepreneurs who have profited greatly from these techniques and much more are found within the course.

Enjoy!

Laura Childs

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Nasty Emails in Your Inbox – Ask Laura ( October 11/04)

Now there are a lot of people who have ‘issues’ with internet marketers. They think the all the gurus are scam artists and money grubbers. I’m not about to tell you that those types of gurus don’t exist (there are a number of them I keep at arm’s length), but I will promise you that Joe Vitale does not fit into that category.

In the last 4 years I have listened to, taken the advice of, worked on promotions, and co-written two books with Joe. I can completely vouch for his products, tools, methods of teaching, and writing. My current income and following is a testament to what I’ve learned from Joe and a handful of other marketers with integrity.

But, back to the web rage issue.

Repeatedly over the years I have received angry, frustrated, nasty, mean emails from complete strangers who aren’t even my customers! Usually I try to respond to them on a personal level – help them sort out where their frustration with their online business stems from and how to remedy the situation – as in the case below.

On other days I just can’t do it. I just can’t play the punching bag game and take the abuse. On those days I just delete the offending email, unsubscribe the person if they’re on my list – and yes, I’ve been known to send a nasty quip or two back – of course never quite as personal and cutting as the one I received.

Through the years in this business I’ve discovered one thing. Those nasty emails only come from the entrepreneur crowd. The ones struggling to make a living online and not having much success. People who buy my country living ebooks and products never send me nasty emails – as a matter of fact one customer sent me a gorgeous bouquet of flowers! Others have sent thank you cards, paypal donations, and even a few amazon gift certificates.

So what’s going on with the entrepreneur sect?

It’s frustration. It’s jealousy. It’s mis-directed anger.

Mad at themselves for their own inadequacies, poor buying decisions, time wasted chasing foolish dreams or creating businesses on sand. If you ever get into the internet marketing business publicly you’re going to get messages like the one below, some a lot meaner…

Nasty Email #1

Nothing I have tried has worked. I’m tired of being ripped-off. These so-called Internet Gurus are the only one getting rich, and on my hard earned money. I don’t trust the internet or the people who market in this bad neighborhood!

Greg

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Greg:

Usually I don’t respond to this type of negativity, but something in your email (perhaps your frustration) cries out for help.

I am not an Internet Marketing guru so I feel I can respond to your message without you mistrusting me.

Just FYI, I have followed many of the gurus advice and most of it has worked. I find it odd that it hasn’t worked for you. I wonder what element of marketing you are missing and if there is something I can do to help.

True, there are a lot of scams out there (read email and make money!, etc.) but hard work and perseverance and an ethical business will earn you a sizeable income. If you’re looking for the easy way out, an unethical or immoral way to make money – you’re sunk.

Listen if I can make enough money to pay my bills selling an ebook on raising chickens, then anyone can make money online.

You’re just giving up too quickly. Don’t blame others, or bash marketers for it, that’s no way to success.

Life is a state of mind. Operate in a state of distrust, frustration, anxiety, anger and blame and that’s what you’ll get back. It’s not up to ‘them’ – it’s up to you.

Laura Childs

p.s. If you have a website and you want me to look at it and help you, I’ll do what I can to help you, but I ask that you first place yourself in a kinder mindset.

**********

Greg actually wrote back, which was very much appreciated:

Laura,

Thank you for writing back. I apologize to you for my rude comments. I won’t detail or justify my frustration and anger. I am very sorry.

Greg

************

This email sequence is a mild version of some of the emails I’ve seen from complete strangers over the years. Please just remember that each one of us, whether we’re in the public eye or not, you or I, we all have feelings. And no one, absolutely no one deserves to be attacked by another. Besides, sugar goes much further than salt.

Find similar: Ask Laura

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